Privacy

Privacy Policy

Last updated: 3 July 2026.

This privacy policy explains how personal information is handled when you use this website or contact Dr. Cheryl Jordan through it. It is intended to be clear and practical, in line with UK data protection requirements.

Who is responsible for your information

Dr. Cheryl Jordan is responsible for personal information collected through this website. You can make contact using the details on the contact page.

Information collected through the website

If you use the contact form, the website collects the information you choose to provide, such as your name, telephone number, email address, subject and message. The website also records basic technical information needed to process and protect the form, such as your IP address, form security tokens and anti-spam checks.

Web server logs may record technical information about visits, including IP address, browser type, requested pages, date and time of access and referring page. This is used for security, maintenance and troubleshooting.

How your information is used

Your information is used to respond to enquiries, arrange or discuss appointments, maintain website security, prevent spam or abuse, and keep appropriate records. Information submitted through the contact form is sent by email using Postmark, the website's email delivery provider.

Lawful bases

The lawful bases for processing are legitimate interests, where information is needed to respond to enquiries and maintain a secure website; contract or steps before entering into a contract, where you ask about sessions or services; and legal obligation, where records must be kept or disclosed to comply with law.

Health information

Please avoid sending detailed clinical or sensitive health information through the website contact form. If you choose to include health-related information in an enquiry, it will be handled confidentially and only used to respond appropriately.

Sharing information

Information is not sold. It may be shared with trusted service providers who support the website and email delivery, including hosting providers and Postmark. Information may also be shared where required by law, regulation, professional obligations or to protect legal rights.

How long information is kept

Enquiry information is kept only for as long as needed to respond and manage any related professional or administrative record. Server logs and security data are kept for a limited period for security and maintenance unless a longer period is needed to investigate misuse or comply with legal obligations.

Cookies and similar technologies

This website does not use advertising cookies or analytics cookies. The contact form uses essential session functionality and security checks, including CSRF and anti-spam protection. These are necessary for the form to work safely and do not require a cookie banner.

Your rights

You may have rights to ask for access to your personal information, correction, deletion, restriction, objection, portability, and to withdraw consent where consent is used. These rights depend on the circumstances and applicable law.

You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Updates

This policy may be updated from time to time. The latest version will be published on this page.